Process Expert - Marcom, Sales and Delivery Services (Bengaluru)

Process Expert - Marcom, Sales and Delivery Services (Bengaluru)

30 Oct
|
Siemens
|
Bengaluru

30 Oct

Siemens

Bengaluru

Hello go-getter

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a excellent addition to our vibrant international team.

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make a difference by:

- End-to-End Order Process & Customer Service Representation
- Independently manage quotations and proforma invoices for SAARC customer orders and Direct Export orders from India.
- Process and monitor orders with manufacturing units in Germany and the USA, ensuring timely material allocation and dispatch readiness.
- Act as a key point of contact for customers, internal teams, and overseas manufacturing units.

- Advanced LC Orders Execution & Trade Compliance Handling

- Review, interpret, and validate Letters of Credit independently to ensure operational feasibility and compliance.
- Prepare, verify, and submit all export, import, and merchant trade documents strictly as per LC terms.
- Ensure adherence to LC timelines to avoid discrepancies, penalties, or delayed collections.
- Handle and resolve bank discrepancies and queries, coordinating corrective actions proactively.

- Shipment, Logistics & Risk Management

- Coordinate with freight forwarders to plan and execute shipments aligned with LC conditions and shelf-life requirements.
- Ensure timely availability of documents on portals and manage release of original documents for payment collection.
- Review and validate invoices, packing lists, and AWBs before shipment movement.




- Ensure PRE-ALERT documents are shared accurately with customers for smooth customs clearance.

- Trade Finance, Reporting & Governance

- Prepare merchant trade payment collection documents and submit to corporate finance for payment collection for partner bank and coordinate with Corporate Finance and partner banks for realization.
- Monitor outstanding collections and proactively track payments.
- Prepare and analyses MIS reports related to collections, back orders, and shipment status for management review.
- Liaise with the GBS team for timely MTO clearance submissions, particularly for TCS cases.
- Support audits and ensure compliance with internal trade finance controls and processes.

Your success is grounded in:

- Minimum Qualification: B.Com.
- Good communication skills and analytical skills are seen as important skills in carrying out the job responsibilities.

Join us and be yourself!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Job ID 527740 Posted since 30-Oct-2026 Organization Global Business Services Field of work Customer Services Company Siemens Technology and Services Private Limited Experience level Experienced Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s)

- Bangalore - Karnataka - India

📌 Process Expert - Marcom, Sales and Delivery Services (Bengaluru)
🏢 Siemens
📍 Bengaluru

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