Company Description SAN Softwares Pvt Ltd is an AI-driven telecommunication software partner focused on intelligent communication and client engagement. Trusted by over 2,200 businesses across more than 12 countries, the company powers millions of interactions through omnichannel platforms, voice solutions, and automation-driven systems. With SanAI at the core, its AI capabilities—such as workflow automation, agentic AI, conversational AI, quality auditing, and smart ticketing—support agents, elevate customer experiences, and streamline operations.

SAN Softwares offers advanced contact center solutions, ERP systems, and specialized CRM platforms tailored to diverse industries, helping organizations deliver seamless experiences, improve efficiency, and accelerate growth. The company’s success is driven by enabling clients to perform at their best.

Role Description This is a full-time, on-site Pre Sales role based in Gurugram.

The Pre

Sales skilled will collaborate with the sales and product teams to understand client requirements, conduct solution demonstrations, and create tailored proposals and presentations for prospective customers. Day-to-day responsibilities include gathering and analyzing client needs, preparing technical and functional documentation, participating in product walkthroughs, and responding to RFPs and RFQs.



The role also involves supporting client meetings, addressing pre-implementation queries, coordinating with internal teams to ensure accurate solution scoping, and contributing to continuous improvement of sales collateral and pitch materials.

Qualifications

- Candidates should possess strong Analytical Skills to understand client requirements, assess business processes, and align solutions with customer objectives.
- Candidates should possess excellent Communication and Customer Service skills to engage prospects, explain complex concepts clearly, and build trust-focused relationships.
- Candidates should possess Consulting and Presales skills to map needs to product capabilities, design solution approaches, and support the sales cycle from discovery to closure.
- Familiarity with SaaS, telecom, or contact center technologies and AI-led solutions is highly beneficial.
- Ability to create structured presentations, proposals, and documentation, with proficiency in MS Office or similar tools.
- Bachelor’s degree in Business, Engineering, IT, or a related field; prior experience in presales or solution consulting is an advantage.
- Strong collaboration skills, attention to detail, and the ability to work in a fast-paced, client-focused environment.

📌 Pre sales (Gurugram)
🏢 SAN Softwares
📍 Gurugram