- Manage day-to-day operations of an assigned business vertical.
- Supervise a team of 2–3 members and monitor their performance.
- Track ongoing projects and ensure timely completion.
- Ensure team members follow defined processes and workflows.
- Identify operational issues, resolve bottlenecks, and improve efficiency.
- Maintain daily progress reports and ensure accountability.
Requirements:
- Minimum 1 year of experience in operations or team management.
- Strong organisational and problem-solving skills.
- Ability to manage people, deadlines, and multiple projects.
- Valuable communication and reporting skills.
- Experience in SaaS/IT operations is a plus.