Exp: 3-9 years The ideal candidate should have strong Linux administration skills, exposure to OpenStack environments, storage technologies such as Ceph, and excellent troubleshooting abilities. The role requires working closely with cross-functional teams to maintain production cloud environments while meeting defined SLAs and should be open for 24/7 Rotational Shifts.
Key Responsibilities:
Monitor cloud infrastructure and ensure service availability.
Perform L1/L2 troubleshooting for OpenStack cloud services.
Handle incidents, service requests, and operational alerts within SLA.
Troubleshoot Linux server issues, system performance, and service failures.
Monitor and manage OpenStack services including Compute, Image, Networking, Block Storage, and Identity.
Perform routine operational activities including: Health checks, Log analysis, Service restart and recovery, Backup verification, Capacity monitoring, Patch validation.
Support Ceph storage cluster monitoring and basic troubleshooting.
Perform VM lifecycle operations including creation, migration, resize, evacuation, and recovery.
Perform root cause analysis for recurring operational issues.
Prepare operational reports and maintain technical documentation.
Participate in on-call support during critical incidents.
Contribute towards automation using Shell, Python, or Ansible.
Desired Skills:
Good troubleshooting and analytical skills.
Solid understanding of production support processes.
Experience handling Severity-1 incidents.
Good communication skills.
Ability to work in a 24x7 support environment.
Strong ownership and customer-first attitude.
Willingness to learn new cloud technologies.
Experience with RHOSP 16.x/17.x environments.
Exposure to TripleO deployments.
📌 Opening for Openstack Engineer @ Bhubaneswar
🏢 Quess IT Solutions
📍 Bhubaneswar
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