:

- Role Overview
- We are seeking a Senior Associate Consultant with robust expertise in Business Process Management
- In this role you will analyze design model and optimize business processes to improve operational efficiency reduce costs and align processes with organizational goals
- You will partner with stakeholders across the business to map current state processes identify improvement opportunities and drive the implementation of streamlined future state workflows

Key Responsibilities:

- Key Responsibilities
- Analyze existing business processes to identify inefficiencies bottlenecks and opportunities for improvement
- Document current state as is and design future state to be process models using standard notation e
- g
- BPMN
- Facilitate workshops and stakeholder sessions to gather requirements and validate process designs
- Define process metrics KPIs and controls to measure performance and track improvements
- Support process standardization automation and continuous improvement initiatives
- Collaborate with cross functional teams to implement process changes and ensure adoption
- Develop process documentation standard operating procedures SOPs and training materials




- Provide recommendations aligned with improvement methodologies such as Lean Six Sigma or Kaizen
- Support change management activities and communicate process changes to affected stakeholders
- Mentor junior team members and contribute to building BPM best practices within the team
- Familiarity with AI powered coding and automation tools to accelerate network engineering wireless troubleshooting security

Technical Requirements:

- Suggested Primary Skill
- Technology Business Process Management BPM Process Improvement
- Secondary Nice to Have Skills
- BPMN Tools Visio Signavio ARIS Bizagi Camunda etc
- - Lean Six Sigma
- Change Management
- Process Automation Workflow Tools
- AI powered Automation Tools
- Data Analysis Reporting

Preferred Skills:

Foundational->Business Process Management->Business Process Model and Notation (BPMN) ver 2.0,Foundational ->Business Process Management->Business Process Modelling,Foundational->Quality models/improvement frameworks->Lean based improvement methodology,Technology->Automated Testing->Test automation framework design

📌 Methodologies — Business Process Management (BPM) (Bengaluru)
🏢 Infosys
📍 Bengaluru