Manager/ Sr. Manager- Member Experience & Growth (Mumbai)

Manager/ Sr. Manager- Member Experience & Growth (Mumbai)

30 Oct
|
EqClique
|
Mumbai

30 Oct

EqClique

Mumbai

Position: Manager/ Sr. Manager- Member Experience & Growth

Company: Eqclique (www.eqclique.com)

Location: Mumbai (on-site)

Compensation: Market-competitive salary + performance bonus

About EqcliqueEqclique is a membership community built for sophisticated investors. We provide bespoke education programs, private networking events, investment insights, and access to a diverse range of alternative investment opportunities. Our events—such as the Private Investors Summit and Alternative Asset Investors Forum—bring together family offices, fund managers, and private investors, adhering to a "no business card exchange" confidentiality principle, dedicated to building a high-trust investment circle.

Role OverviewWe are seeking a Manager/ Sr.. Manager- Member Experience & Growth to take full responsibility for the growth, activation, and retention of Eqclique's member community. You will be the core link between Eqclique and our members, ensuring every sophisticated investor who joins feels genuine value and belonging. This is not a traditional customer service role—you will directly influence the community's quality and business scale.

Key Responsibilities

- Member Acquisition & Origination: Develop and execute membership growth strategies, identify and attract qualified sophisticated investors, family offices, and alternative investment practitioners.
- Member Relationship Management: Build and maintain deep relationships with members, understand their investment interests and needs, and provide personalized community recommendations and event invitations.
- Event Experience Design & Execution: Plan and execute high-quality member events (private summits, roundtables, networking receptions),



ensuring each event delivers a high-trust networking experience.
- Member Retention & Activation: Monitor member engagement data, design activation strategies, reduce churn, and increase member lifetime value.
- Community Operations: Manage the full member lifecycle from application review, onboarding, to ongoing service, maintaining community tone and quality standards.
- Cross-functional Collaboration: Work closely with the content and education teams to ensure member benefits (bespoke education programs, investment insights) are continuously updated and effectively delivered.

Requirements
- 3–6 years of experience in membership management, high-end customer relationship management, private banking, wealth management, or event planning.
- Experience serving high-net-worth individuals or sophisticated investor communities is preferred.
- Excellent communication and interpersonal skills, able to build trust with investors from diverse backgrounds.
- Strong execution ability, capable of independently planning and driving member events and growth initiatives.
- Data-driven mindset, able to use member data to optimize strategies.
- Bachelor's degree or above, preferably in business administration, marketing, finance, or related fields.

What We Offer
- Direct access to India's top alternative investment ecosystem (fund managers, family offices, industry leaders).
- High autonomy: you will have the opportunity to shape the community's culture and growth path.
- Competitive compensation + performance-linked incentives.
- A high-trust, high-quality team environment.

To apply: Please send your resume to [email protected], with the subject line "Application – Manager/ Sr. Manager- Member Experience & Growth".

📌 Manager/ Sr. Manager- Member Experience & Growth (Mumbai)
🏢 EqClique
📍 Mumbai

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