: Manager – ERP (Ginesys)

Department: IT / Operations

Location: Metropolitan, Kolkata (with 2 days of weekly visits to the Warehouse)

Employment Type: Full-Time

Experience: Minimum 8+ Years. Salary: Based on last CTC standard hike.

About the Role

We are looking for an experienced Manager – ERP (Ginesys) to lead the administration, configuration, maintenance, and optimization of the Ginesys ERP system across our retail, warehouse, and corporate operations.

The ideal candidate should have strong hands-on experience with Ginesys ERP in the retail, apparel, or fashion industry, along with the ability to manage master data, user access, inventory workflows, POS operations, system integrations, and cross-functional requirements. The candidate will be responsible for ensuring system reliability, data accuracy, process efficiency, and effective coordination with internal stakeholders and the Ginesys support team.

Key Responsibilities

- ERP Administration & Management: Manage the end-to-end administration, maintenance, and smooth functioning of Ginesys ERP across retail, warehouse, finance, and other business functions.
- Master Data Management: Oversee the creation, validation, upload, and maintenance of item, style, SKU, pricing, vendor, customer, store, and other business masters, ensuring accuracy and consistency.
- User Access & Security: Manage user creation, deactivation, roles, permissions, and access controls in line with organizational policies and data security requirements.
- Retail & Inventory Operations: Ensure effective system support for retail operations, POS, inventory management, stock transfers, warehouse transactions, and related workflows.
- System Troubleshooting: Identify, analyze, and resolve ERP-related issues,



minimize operational disruptions, and coordinate with Ginesys support for complex technical issues and system enhancements.
- Process Improvement: Identify opportunities to optimize ERP workflows, automate repetitive activities, improve system utilization, and enhance operational efficiency.
- Cross-Functional Coordination: Work closely with IT, Retail, Warehouse, Merchandising, Finance, and other business teams to understand requirements and implement appropriate ERP solutions.
- Data Integrity & Reporting: Monitor master data and transaction accuracy, investigate discrepancies, and support business reporting through data extraction and analysis.
- System Enhancements & Upgrades: Coordinate ERP updates, configuration changes, testing, issue resolution, and implementation of new features or functionalities.
- Audit & Compliance: Ensure proper documentation, access controls, audit trails, and adherence to internal processes. Support month-end and year-end closing activities and audits.
- SOPs & Documentation: Develop, maintain, and update SOPs, process documents, and guidelines for ERP administration, master uploads, and user management.
- Training & User Support: Train and guide users across departments on Ginesys workflows, system best practices, and process changes.
- Team & Vendor Management:



Coordinate with internal IT resources and external vendors to ensure timely resolution of issues, effective service delivery, and continuous system improvement.

Requirements

- Minimum 5+ years of overall experience, with substantial hands-on experience in Ginesys ERP administration and management.
- Mandatory practical experience in Ginesys ERP within the retail, apparel, fashion, or omnichannel business environment.
- Strong understanding of Ginesys modules and workflows related to retail operations, POS, inventory, warehouse management, and master data.
- Proven expertise in master creation, validation, bulk uploads, data migration, and maintenance, including item/SKU, pricing, vendor, customer, and store masters.
- Experience in user administration, role management, access controls, system configuration, and troubleshooting.
- Strong knowledge of retail business processes, inventory movement, stock reconciliation, and interdepartmental workflows.
- Proficiency in MS Excel, including VLOOKUP/XLOOKUP, Pivot Tables, data validation, and large-data handling.
- Experience in ERP implementation, upgrades, testing, process automation, or system integration will be an added advantage.
- Robust analytical, problem-solving, communication, and stakeholder-management skills.
- Ability to independently manage ERP operations, prioritize issues, and drive timely resolution.

Preferred Candidate Profile

- A self-driven professional capable of independently managing Ginesys ERP operations and driving continuous improvement.
- Strong understanding of the end-to-end retail and inventory lifecycle in a fashion or apparel business.
- Comfortable working in a fast-paced, growth-oriented organization with multiple business functions and locations.

📌 Manager – ERP (Ginesys) (Kolkata)
🏢 Kisah
📍 Kolkata