Position: Lead – NPCI Partner

Location - MumbaiEducational Qualification- B.Tech / BE – Any Specialization

Key Responsibilities

- Identify and cultivate partnerships with Technology Service Providers who are currently and potentially working with NPCI on its products and services.

- Curate, modify and improve the value proposition of NPCI Partner Program for the partners and stakeholders as per the market feedback and need.

- Create framework and process to ensure the partner is responded on the queries w.r.t. product, certification, onboarding, network, etc. in a timely manner under the NPCI Partner Program.

- Create and define success metrics for each partner engagement and at program level to ensure meaningful contribution to the market players.

- Closely and continuously monitor the engagement level and progress of each partner w.r.t. NPCI Partner Program.

- Work with cross-functional teams – Product, Marketing, Certification, Risk, etc. to ensure continuous acquiring of domain knowledge for self and help with customer resolution.





- Ability to build and evaluate data to present MIS, meaningful insights, and other reports as required by the organization and partners to improve the performance.

- Ability to utilize AI-based inputs and intelligence in TSP lifecycle – including assessment check, onboarding, certification and rollout of NPCI products/features in Indian market.

- Enrol partners on the NPCI Partner Program by completing documentation, compliance checks, coordinating and assisting TSP in the certification process.

Requirements

- 4–10 years of experience in Relationship Management / Product Sales role in Banking/Payments industry.
- Valuable knowledge of payment products, specifically around UPI and Cards.
- Ability to think and reason with logic.
- Innovative thinker with problem-solving approach.
- Go-getter and a person of action.
- Empathetic to customer.
- Passionate about payment products.
- Hands-on with MS Office and PM tools.

📌 Lead NPCI Partners (Maharashtra)
🏢 National Payments Corporation Of India (NPCI)
📍 Maharashtra