Junior ORM Executive (Mumbai)

Junior ORM Executive (Mumbai)

30 Oct
|
Fatakpay
|
Mumbai

30 Oct

Fatakpay

Mumbai

Monitor and respond to customer comments, reviews, mentions, and direct messages.

 Handle customer complaints and queries across various social media platforms.

 Create and manage tickets through Locobuzz and coordinate with internal teams for resolution.

 Follow up with customers through social media, email, or calls as required

.  Ensure timely closure of customer concerns as per defined TAT.

 Escalate critical and sensitive cases to relevant stakeholders.

📌 Junior ORM Executive (Mumbai)
🏢 Fatakpay
📍 Mumbai

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