International Tour Operations Executive – Back Office

Company: Surbhi Holidays Pvt. Ltd.

Location: Kolkata, West Bengal, India

Employment Type: Full-time | On-site

Experience Required: 2–5 Years

Industry: Travel & Tourism

About the Company

Established in 2011, Surbhi Holidays Pvt. Ltd. is a travel management company specializing in international and domestic holidays, customized travel experiences, corporate travel, and group tours.

We are seeking a skilled and detail-oriented International Tour Operations Executive to join our team in Kolkata. The ideal candidate should have hands-on experience in international outbound travel operations, itinerary planning, package costing, reservations, and supplier coordination.

Key Responsibilities

Plan, design, and customize international tour packages for FIT, families, honeymooners, and groups.

Prepare detailed day-wise itineraries, competitive quotations, and accurate package costings.

Coordinate with international Destination Management Companies (DMCs), hotels, and B2B travel suppliers.

Manage international hotel reservations, sightseeing, airport transfers, and ground arrangements.

Negotiate supplier rates and maintain profitable package pricing.

Handle booking confirmations, amendments, cancellations, refunds, and travel vouchers.

Coordinate visa documentation, travel insurance, and other travel requirements.

Maintain accurate booking records, costing sheets, and supplier payment details.

Work closely with the sales team to convert travel requirements into well-planned, executable itineraries.





Ensure smooth execution of international tours, including handling last-minute changes and operational issues.

Qualifications & Skills

Minimum 2 years of relevant experience in international outbound tour operations.

Strong destination knowledge of Southeast Asia, Dubai, Europe, and other popular international destinations.

Experience working with international DMCs, B2B portals, and travel suppliers.

Proven ability to prepare international itineraries, quotations, and package costings independently.

Good understanding of FIT and group travel operations.

Proficiency in MS Excel, MS Office, and travel reservation systems.

Excellent communication, negotiation, and organizational skills.

Solid attention to detail and ability to manage multiple bookings simultaneously.

Ability to work independently and meet deadlines.

Preferred Qualifications

Previous experience with an outbound tour operator, travel agency, or destination management company.

Familiarity with international visa requirements and travel documentation.

Experience handling customized luxury holidays or international group tours will be an added advantage.

Role Overview

This is a back-office operations position, primarily focused on itinerary planning, quotations, reservations, supplier management, and end-to-end international tour execution.

It is not a field sales role.

How to Apply

Interested candidates can apply directly through LinkedIn.

Please mention your relevant international tour operations experience, destinations handled, current CTC, expected CTC, and notice period.

📌 International Tour Operations Executive (Back Office) (Kolkata)
🏢 Surbhi Holidays
📍 Kolkata