Company Description AEMEKA Hospitality is a premier medical tourism and international patient assistance company that helps individuals from around the world access high-quality, affordable healthcare in India. The organization partners with leading hospitals, experienced specialists, and trusted healthcare providers to deliver a seamless treatment journey, including medical consultations, visa support, travel coordination, accommodation, and post-treatment follow-up. AEMEKA Hospitality is dedicated to making world-class healthcare accessible, transparent, and stress-free for international patients while upholding strong ethical standards, safety, and personalized care.

The company supports a wide range of treatments such as cardiac care, orthopedics, oncology, organ transplantation, cosmetic surgery, fertility treatments, and wellness programs. Its mission is to become a globally trusted medical tourism facilitator and to position India as a preferred destination for advanced, compassionate, and affordable healthcare.

Role Description The International Patient Coordinator is a full time, on-site role based in Indore, responsible for supporting international patients throughout their medical journey in India. This position involves managing inquiries from overseas patients, coordinating medical consultations, and assisting with hospital and doctor selection in line with patient needs and clinical requirements. The coordinator will handle appointment scheduling, documentation for medical visas, and logistics such as airport pickup, local transportation, and accommodation arrangements.





Daily responsibilities include providing clear communication and language support, guiding patients and their companions through hospital processes, and ensuring smooth coordination between patients, healthcare teams, and partner facilities. The role also includes monitoring patient progress, organizing post-treatment follow-up, and maintaining accurate records to ensure a positive, safe, and personalized experience for each international patient.

Qualifications

- Candidates should possess strong Phone Etiquette and Communication skills to professionally handle international inquiries and support patients from diverse backgrounds.
- Candidates should possess Appointment Scheduling and Receptionist Duties skills to manage bookings, coordinate hospital visits, and organize patient itineraries efficiently.
- Candidates should possess knowledge of Medical Terminology and basic healthcare processes to accurately interpret medical information and liaise with clinical teams.
- Ability to provide compassionate, patient-centered service and maintain cultural sensitivity when working with global patients and families.
- Strong organizational and time-management skills, with attention to detail in handling documentation, travel arrangements, and follow-up activities.
- Proficiency in English; additional languages are an advantage for supporting international patients.
- Experience in healthcare coordination, medical tourism, hospitality, or hospital administration is preferred.
- Minimum of a bachelor’s degree or equivalent in healthcare management, hospitality, business administration, or a related field is beneficial.

📌 International Patient Coordinator (Indore)
🏢 AEMEKA HOSPITALITY
📍 Indore