Location: Vadodara, Gujarat (Extensive Pan - India Travel)
Experience: 2 to 5 Year Experience
Employment Type: Full time
About Smart Node:
Smart Node is one of India’s leading brands in wireless home automation, transforming homes, offices, and hotels into smart spaces. With over 8 years of innovation, we are on a mission to simplify lives through cutting-edge automation technology made in India.
Join our passionate and fast-growing team to be part of the next big revolution in smart living.
About the Role:
The Inside Sales Team Lead is a hands-on sales role responsible for both personally closing high-intent leads and coaching a team of three inside sales executives who handle inbound leads generated through performance marketing. This is a player-coach position — the person is expected to sell, not just supervise — and reports directly to the Co-Founder.
Key Responsibilities:
Personal Sales Ownership
- Personally handles and closes a portfolio of high-intent leads (demo requests, pricing inquiries)
- Sets the working standard for response time, call quality, and consultative selling that the team follows
Team Coaching & Training
- Runs a daily huddle reviewing prior-day lead misses and same-day priorities
- Audits a sample of recorded calls per executive each week against the qualification script and gives direct, specific feedback
- Leads onboarding and ramp-up training for any new inside sales hire
SLA & Pipeline Management
- Owns the lead response SLA dashboard — tracks adherence daily and identifies where leads are sticking
- Escalates blockers or recurring issues directly to the Co-Founder
- Ensures real-time CRM status updates across the team for every lead
Cross-Functional Collaboration
- Shares lead quality feedback by campaign/source with the Performance Marketing and Content teams
- Coordinates with Regional Sales Managers when leads need field follow-up
Hiring & Onboarding Support
- Provides input during interviews when the inside sales team needs to grow
- Builds and maintains training material (scripts, objection handling, CRM hygiene playbook)
Preferred industry experience includes:
· Plywood / Laminates / Veneers
· Lighting / LED / Electrical Fittings
· Sanitaryware / Bathroom Fittings
· Modular Kitchen / Furniture
· Paints / Tiles / Marble
· Security Systems / CCTV
· HVAC / Building Technology
· Luxury Real Estate Sales
Required Skills & Qualifications
• 3–5 years of inside sales / telesales experience, ideally in consultative selling rather than order-taking
- A demonstrable personal closing track record prior to any team responsibility
- Prior experience training, mentoring, or informally guiding other sales executives
- Comfortable owning CRM data and basic performance reporting
Key Attributes
- Direct communicator, comfortable giving and receiving candid feedback
- Hands-on and execution-oriented — leads from the front rather than purely supervising
- Data-driven in diagnosing where leads are dropping off in the funnel
Why Join Us?
· Be part of a fast-growing, innovation-driven smart automation company