We are looking for a professional and friendly Front Office Executive to manage the reception area, handle visitors and calls, and provide smooth day-to-day front desk support. The role will be primarily focused on front office and coordination, with administrative responsibilities.
Detailed Responsibilities
- Welcome and assist visitors, clients, and guests in a professional manner.
- Manage the reception area and ensure it is neat and presentable.
- Handle incoming calls, emails, and general enquiries, and direct them to the appropriate department.
- Maintain visitor records and issue visitor passes where required.
- Coordinate meetings, appointments, and conference room bookings.
- Receive and distribute courier, mail, and documents.
- Coordinate with internal departments for visitor and meeting requirements.
- Maintain basic front-office records and reports.
- Support employees and visitors with general queries and information.
- Assist with travel,
meeting, or event coordination when required.
- Coordinate with housekeeping, security, and other support staff for smooth office operations.
- Perform administrative tasks such as maintaining basic office records, stationery coordination, and documentation.
- Ensure professional communication and a positive experience for visitors and employees.
- Perform other front-office and coordination duties as assigned.
Academic/ professional qualifications:
- Bachelor's Degree
- Master’s in Business Administration or Master's in any other discipline course
Experience:
- 3-5 years of experience
Key attributes:
- Strong interpersonal and communication skills
- Ability to build solid relationships with all stakeholders
- Proficient in word, excel, and PowerPoint