WE ARE HIRING

E-Commerce Specialist / E-Commerce Manager

Company: ANKITA ORGANICS (P) LIMITED

Location: Faridabad, Haryana

Job Type: Full-Time | Hybrid

Department: E-Commerce & Digital Sales

Apply at: [email protected]

About ANKITA ORGANICS (P) LIMITED

ANKITA ORGANICS (P) LIMITED is an agrochemicals and agricultural solutions company based in Faridabad, Haryana. Operating under its AGRIX brand, the company offers a diverse range of products supporting crop health, plant nutrition, agricultural productivity, and related applications.

As part of our business expansion, we are strengthening our presence across e-commerce marketplaces, quick-commerce platforms, and digital sales channels. We aim to build a robust online business by making our products accessible to a wider customer base.

We are looking for a skilled, proactive, and result-oriented E-Commerce Specialist / Manager who can independently manage online marketplaces, launch products, optimize listings, and drive sales growth across multiple platforms.

Role Overview The selected candidate will manage the company’s end-to-end e-commerce operations across Amazon, Flipkart, Blinkit, Zepto, and Swiggy Instamart, along with other relevant online marketplaces.

The candidate must have practical knowledge of marketplace seller panels, product onboarding, catalog management, pricing, advertising, inventory planning, order processing, sales analytics, and account health management.

This role requires a hands-on professional who can take ownership of online sales operations, identify new business opportunities, and build scalable, profitable e-commerce channels.

Key Responsibilities

- E-Commerce Marketplace Management

Manage daily operations on Amazon Seller Central, Flipkart Seller Hub, and other relevant marketplaces.

Handle seller account management, product onboarding, catalog creation, listing updates, and account health.

Identify opportunities to list and sell products on Blinkit, Zepto, and Swiggy Instamart.

Coordinate with marketplace category managers, onboarding teams, and account managers.

Manage platform documentation, product approvals, commercial discussions, and compliance requirements.

- Quick-Commerce Platform Management

Drive product onboarding and business development on Blinkit, Zepto, and Swiggy Instamart, subject to category eligibility and platform approval.

Coordinate assortment selection, pricing, promotional campaigns, and inventory replenishment.

Monitor SKU availability, sales velocity, stock-outs, and fulfilment performance.

Understand quick-commerce commissions, margins, promotional costs, and commercial terms.

Develop strategies to improve product visibility and sales across relevant fulfilment locations.

- Product Listing and Catalog Optimization

Create and optimize product titles, descriptions, bullet points, keywords, specifications, and backend search terms.

Coordinate product photography, infographics, A+ Content, brand storefronts, and promotional creatives.

Ensure accurate pricing, pack sizes, barcodes, GST details, product attributes,



and packaging information.

Resolve listing suppression, product rejections, catalog errors, and other marketplace issues.

Improve product discoverability, search rankings, click-through rates, and conversion rates.

- Digital Marketing and Sales Growth

Plan and manage marketplace advertisements, sponsored listings, coupons, discounts, and promotional campaigns.

Monitor advertising expenditure, ACOS, ROAS, conversion rates, and campaign profitability.

Conduct competitor research, keyword analysis, pricing comparisons, and category trend analysis.

Identify opportunities for new product launches, cross-selling, and increasing average order value.

Develop strategies to increase online revenue while maintaining healthy margins.

- Inventory, Orders and Logistics

Monitor daily orders, dispatches, cancellations, returns, refunds, and fulfilment performance.

Coordinate with production, warehouse, packaging, logistics, and accounts teams.

Maintain appropriate stock levels and prepare inventory forecasts.

Manage applicable fulfilment models such as Amazon FBA, Easy Ship, and seller-fulfilled shipping.

Track lost or damaged shipments, returns, claims, reimbursements, and stock discrepancies.

- Sales Analytics and Reporting

Prepare daily, weekly, and monthly sales reports across all online channels.

Track revenue, units sold, gross margins, advertising costs, returns, commissions, and net profitability.

Analyse product-wise and platform-wise performance to identify growth opportunities.

Reconcile marketplace settlements, fees, deductions, and reimbursements with the accounts team.

Maintain MIS reports and performance dashboards using Microsoft Excel or Google Sheets.

- Customer Service and Account Health

Respond to customer queries, product questions, reviews, and marketplace support requests.

Resolve order issues, returns, refunds, and customer complaints.

Monitor seller ratings, customer feedback, policy violations, and account performance notifications.

Take corrective action to reduce avoidable returns, cancellations, and negative feedback.

- Compliance and Internal Coordination

Coordinate product documentation, GST information, invoices, labels, barcodes, and packaging requirements.

Ensure listings and product claims comply with applicable regulations and marketplace policies.

Coordinate with management, marketing, production, warehouse, finance, and sales teams.

Maintain accurate records of marketplace agreements, invoices, settlements, and advertising expenditure.

Required Qualifications and Skills

Graduate or postgraduate degree/diploma in Commerce, Business Administration, Marketing, Digital Marketing, or a related field.





Hands-on experience managing Amazon and Flipkart seller accounts.

Practical understanding of onboarding and managing products on quick-commerce platforms such as Blinkit, Zepto, and Swiggy Instamart.

Strong knowledge of product listing, catalog management, pricing, inventory, order processing, and returns.

Working knowledge of marketplace advertising, digital marketing, keyword research, and e-commerce SEO.

Proficiency in Microsoft Excel or Google Sheets, including pivot tables, lookup functions, and sales reporting.

Understanding of marketplace commissions, GST invoicing, settlement reconciliation, and product profitability.

Strong communication, analytical, negotiation, and problem-solving skills.

Ability to manage multiple platforms independently and achieve business targets.

Preferred Experience

2–5 years of relevant e-commerce experience.

Demonstrated experience in managing live Amazon and Flipkart accounts.

Previous onboarding or operational experience with Blinkit, Zepto, or Swiggy Instamart.

Experience in FMCG, home care, cleaning products, gardening, fertilizers, agrochemicals, or related categories.

Experience in new product launches, performance marketing, marketplace expansion, and revenue growth.

Familiarity with inventory management software, marketplace dashboards, and digital sales analytics.

Existing working relationships with marketplace category managers or onboarding teams will be an advantage.

Key Performance Indicators (KPIs)

Performance will be measured against:

Monthly online sales and revenue growth.

Successful product onboarding across relevant platforms.

Product listing quality and conversion rate improvement.

Advertising efficiency and return on advertising spend.

Inventory availability and reduction in stock-outs.

Order fulfilment efficiency and reduction in cancellations and returns.

Marketplace account health and policy compliance.

Sales reporting accuracy and settlement reconciliation.

Gross margin, contribution margin, and overall channel profitability.

What We Offer

Opportunity to build and scale a growing company’s e-commerce and quick-commerce business.

Direct interaction with management and involvement in business expansion strategies.

Competitive compensation based on skills and experience.

Performance-linked incentives against mutually agreed targets.

Hybrid working flexibility, subject to business requirements.

- Opportunities for professional growth and long-term career development.

How to Apply

Interested candidates are invited to send their updated resumes to:

Email: [email protected]

Subject Line: Application – E-Commerce Specialist / Manager – Faridabad

Please mention the marketplaces handled, years of experience, product categories managed, quick-commerce exposure, and measurable sales achievements in your application.

We are looking for a hands-on e-commerce professional who can take ownership, drive online sales, expand our marketplace presence, and contribute directly to the growth of ANKITA ORGANICS (P) LIMITED.

📌 Ecommerce Specialist (Faridabad)
🏢 ANKITA ORGANICS (P
📍 Faridabad