Selected Intern's Day-to-day Responsibilities Include

- Handle customer inquiries via phone, email, and chat.
- Provide product information and guide users through TraviYo's technology platform.
- Troubleshoot issues and ensure timely resolution.
- Document customer interactions.
- Escalate complex cases to relevant teams.
- Gather customer feedback.
- Support onboarding and basic product training for recent clients.
- Coordinate with sales and product teams to improve overall customer experience.
- Maintain professional communication and adhere to service-level standards.

About Company: TraviYo was established on 15th June 2016. The major mandate of the company is to provide technology solutions to travel agents, a hassle-free automated platform to generate business, manage the operation, and track transactions that would eventually help increase revenue generation. TraviYo is awarded by the Start-Up India program and funded by SIDBI Ventures. As an extension of this product, TraviYo provides a CMS-based dynamic website and mobile app for both Android and iOS platforms.

📌 Customer Service/Customer Support Internship in Noida
🏢 TraviYo
📍 Noida