Customer Care Executive (Jamshedpur)

Customer Care Executive (Jamshedpur)

30 Oct
|
Stream Digital Services
|
Jamshedpur

30 Oct

Stream Digital Services

Jamshedpur

Company Description Stream Digital Services is a global Technology Services and Business Process Management company known for its broad industry reach, skilled workforce, and strong process capabilities. The company partners with many leading consumer and business brands across multiple sectors, providing innovative and cost-efficient solutions that create measurable value. Stream has extensive experience managing large-scale and complex processes, with long-standing client relationships that reflect its reliability and expertise.

With a presence across 21 locations in India, the company employs more than 7,000 people and has a group turnover of approximately US$ 25 million. Stream offers an setting that values continuous improvement, professional growth, and high-quality service delivery.

Role Description This is a full-time, on-site Customer Care Executive role based in #Jamshedpur.

The Customer Care

Executive will handle majorly emails, and other customer interactions to resolve queries, provide product or service information, and ensure a positive customer experience.

Responsibilities include logging and tracking customer issues,



following standard operating procedures, and escalating complex cases to the appropriate teams when needed. The role involves maintaining accurate records of customer interactions, gathering feedback, and contributing to customer satisfaction and retention initiatives.

At Stream Digital Services, Jamshedpur

We are looking to hire 100+ candidates for a Domestic Sales Voice BPO process at our Jamshedpur site.

Eligibility:

- Minimum qualification: 12th Pass
- Age: 18 years and above
- Freshers and experienced candidates can apply
- Regional-language proficiency required along with Hindi/ English, and particularly Bengali, Odia and Assamese,
- Basic computer knowledge and willingness to work in a target-driven sales environment

Salary: ₹14,100/- per month, + additional incentives as per process policy.

Joining: Immediate

Work mode: Work from office, Stream Digital Services, Dimna Chowk, Mango , Jamshedpur

Contact the team: 77177 05499/ (phone hidden) / (phone hidden) or Direct Walk-in

📌 Customer Care Executive (Jamshedpur)
🏢 Stream Digital Services
📍 Jamshedpur

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