Company Description StayoIndia is a curated accommodation discovery and booking platform specializing in long stays, monthly rentals, and comfortable homestays across India. The company focuses on making multi-week and multi-month stays simple, convenient, and comfortable for travelers, remote professionals, and people relocating. StayoIndia offers long-stay and workation-friendly options that match different lifestyles, durations, and budgets across various destinations in India.

The platform also provides direct enquiry support to help travelers plan their extended stays and enables property owners to connect with guests seeking longer bookings. Guided by the philosophy “Stay Longer. Feel at Home,” StayoIndia aims to make extended living feel as comfortable as home.

Role Description The Booking & Guest Relations Executive is a full-time, remote job. This role is responsible for managing booking enquiries, confirming reservations, and coordinating with guests and property partners to ensure accurate and timely information is shared. The executive will handle guest check-in and check-out processes, respond to questions and concerns, and provide guidance on accommodation options that suit guest needs and budget.

Daily tasks include maintaining reservation records, supporting sales conversions from leads, and delivering professional customer service through phone,



email, and in-person interactions. The role also involves collaborating with internal teams to resolve issues, improve the guest experience, and uphold StayoIndia’s standards of comfort and reliability.

Qualifications

- Candidates should possess strong Guest Relations and Customer Service skills to provide a welcoming, solution-oriented experience for all visitors and guests.
- Candidates should possess clear and professional Communication skills, including confident phone etiquette and the ability to write concise, accurate messages.
- Candidates should possess Sales skills with the ability to convert enquiries into bookings and promote suitable accommodation options to guests.
- Candidates should possess Receptionist Duties capabilities, including handling front desk operations, managing bookings, and maintaining organized records.
- Relevant skills such as basic computer proficiency, experience with booking or CRM systems, and attention to detail are highly beneficial.
- Prior experience in hospitality, travel, or accommodation services is an advantage, along with the ability to work flexible schedule when needed.
- A minimum of a high school diploma; a degree or certification in hospitality, tourism, or a related field is preferred.

📌 Booking & Guest Relations Executive (India)
🏢 StayoIndia
📍 India