- Assisting customers with product or service enquiries, providing information and guidance.
- Resolving customer complaints and issues in a timely and effective manner.
- Processing customer orders, returns and exchanges.
- Providing technical support for products or services.
- Maintaining customer records and updating databases with relevant information.
- Communicating with internal teams to address customer concerns and coordinate solutions.
- Upselling and cross-selling products or services to maximise sales opportunities.
- Delivering customer service through phone, email, live chat, or in-person interactions.
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Service Assistant (India)
🏢 Priyanya Aviation Services Private
📍 India
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