30 Oct
|
DynamicHire Solutions
|
Delhi
30 Oct
DynamicHire Solutions
Delhi
We are looking for a customer-focused and well-organised Concierge Executive to manage client requests, provide personalised assistance, and ensure a smooth and hassle-free customer experience. The candidate should have excellent communication, coordination, and problem-solving skills.
Key Responsibilities:
- Handle customer queries and provide personalised assistance through calls, emails, and WhatsApp.
- Assist clients with hotel bookings, flight reservations, transportation, and other travel-related services.
- Coordinate with vendors, service providers, and internal teams to fulfil client requirements.
- Manage booking confirmations, follow-ups, reminders, and special requests.
- Provide information about travel destinations, local attractions, and available services.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain accurate records of client requests, bookings, and service updates.
- Ensure high levels of customer satisfaction through timely and quality service.
Required Skills & Qualifications:
- Graduate in any discipline.
- 1–3 years of experience in Concierge Services, Hospitality, Travel, or Customer Support.
- Excellent verbal and written communication skills.
- Good knowledge of MS Office and email handling.
- Solid coordination, multitasking, and problem-solving abilities.
- Professional attitude with a customer-first approach.
Preferred Experience: Travel, Hospitality, Hotel, or Luxury Customer Service Industry.
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
📌 Concierge Executive (Delhi)
🏢 DynamicHire Solutions
📍 Delhi