JOB DESCRIPTION

Position: Manager – Sales (Back Office)

Department: Sales & Marketing

Key Responsibilities

- Manage customer orders, sales documentation, invoicing, and dispatch coordination.
- Coordinate with Sales, Production, Stores, Logistics, and Accounts departments.
- Monitor order status, pending deliveries, and customer commitments.
- Prepare daily, weekly, and monthly sales MIS reports.
- Maintain customer databases, sales records, and order-related documents.
- Handle customer queries, complaints, and follow-ups.
- Monitor sales targets, outstanding payments, and order backlogs.
- Supervise the sales back-office team and ensure data accuracy and timely reporting.

Qualification & Experience

- Graduate/MBA in, Marketing, or a related field.
- 6–8 years of experience in sales coordination, sales administration, or back-office operations.




- Proficiency in MS Excel, ERP, and sales reporting.

Key Skills

Communication in English, coordination, team management, analytical ability, problem-solving, and attention to detail.

Key Performance Indicators (KPIs)

- Accuracy and timeliness of sales reports.
- Order processing and delivery coordination efficiency.
- Customer query resolution time.
- Reduction in pending orders and documentation errors.
- Team productivity and customer satisfaction.

Pay: ₹50,000.00 - ₹60,000.00 per month

Perks:

- Cell phone reimbursement
- Flexible schedule
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Manager- Sales (Back Office) (Amta)
🏢 Rungta Greentech
📍 Amta