!!!!Urgent Openings for International Voice Process!!!!
HR contact: (phone hidden)
Allegiance Global Data Solutions is recruiting Customer Service representative for an International USA based process at its office in Pimple Nilak (PCMC-Pune-Maharashtra).
Position Summary:
- The Customer Service representative will assist in organizing, prioritizing, facilitating, and monitoring the orders through clients system.
- Manage and prioritize caseload of clients.
- Place Order by identifying and assigning a qualified local vendor within established time frames.
- Create/maintain reports to track assignments from order date through final completion
- Maintain communication with Vendors and Client.
- Replying to customer email, confirming the scheduling of appointments, willingness to take direction and be proactive in seeking additional duties and responsibilities
- Perform other duties and special projects as assigned
- Communicates and explains the progress of products/services to customers through establishing relationships and building strong rapport with our vendors.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty.
- Experience with customer relations and possess strong phone skills
- Technology savvy is a MUST. Must be proficient in, Outlook, and Word
- Organized with ability to multi-task in fast-paced environment
- Demonstrate attention to detail and a high level of accuracy
- Confident and driven individual with great communication skills
- Outstanding organizational skills and the ability to problem solve and show keen attention to detail
- Quick learner — Ability to learn current systems and products/services
- Ability to handle multiple projects and meet strict deadlines
- Positive personality — We will give you the tools to succeed, guaranteed
📌 Customer Service Representative (Pune)
🏢 Allegiance Global Data Solutions Private
📍 Pune
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