Educational Counselor (Mumbai)

Educational Counselor (Mumbai)

31 Oct
|
Raising Superstars
|
Mumbai

31 Oct

Raising Superstars

Mumbai

About Raising SuperstarsRaising Superstars is India’s fastest-growing EdTech brand focused on unlocking the genius in every child (0–6 years) through screen-free, science-backed micro-learning. With:
• 2M+ app downloads
• 5,00,000+ paying families
• Presence across 150+ countries …we are redefining early childhood education—one 5-minute activity at a time. ? Role OverviewAs a Domestic Inside Sales Executive, you will connect with high-intent parent leads across India, guide them through the enrollment journey, and drive revenue through consultative selling, upselling, and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll work in a fast-paced, growth-driven environment that powers the company’s core revenue engine. ?

Key Responsibilities
AreaResponsibilitiesLead Engagement & ConversionConnect with inbound leads via calls, WhatsApp, and email; understand parent needs and convert prospects into enrollmentsUpsell & Cross-SellRecommend advanced programs, bundles, and learning solutions to maximize customer valueProduct MasteryDevelop deep understanding of program benefits, pedagogy, and success stories to deliver confident consultationsPipeline ManagementMaintain accurate CRM updates, follow-up schedules, and sales reportingCustomer ExperienceDeliver empathetic, solution-oriented support and coordinate with internal teams for smooth onboardingMarket FeedbackShare customer insights with marketing and product teams to improve campaigns and user experience ? Key Performance Indicators (KPIs)
• Daily Connected Calls: 80–100 calls (new + follow-ups)
• Lead Conversion Rate: 15–20% of qualified leads
• Monthly Revenue Target:



Achievement of assigned sales quota
• CRM Discipline: 100% lead updates with zero lead leakage
• Upsell/Cross-Sell Contribution: Revenue contribution from advanced programs/bundles
• Customer Satisfaction: Positive parent feedback and enrollment experience ✅ Must-Have Qualifications
• Fluent in English & Hindi
• Excellent communication and phone presence
• Graduate from any stream 1–5 years of experience in:
• B2C Inside Sales
• Telesales
• Customer Success
• EdTech Sales (preferred)
• Proven track record of achieving revenue and conversion targets Comfortable with:
• 6-day work week
• Rolling Saturday/Sunday off
• Timing: 10 AM – 7 PM
• Familiarity with CRMs, spreadsheets, and virtual meeting tools
• Strong objection handling and consultative selling skills ? Experience in the EdTech industry will be an added advantage. ⭐ Nice-to-Have
• Exposure to parenting or early education products
• Experience with outbound dialing systems/campaigns
• Understanding of upsell/cross-sell frameworks
• Data-driven sales approach ? Compensation & Perks
•

Salary:
Negotiable based on experience & market standards
• Incentives: Uncapped monthly performance incentives
• Work

Location:
On-site – Santacruz, Mumbai
• Perks Include:Flexible leave policy
• Learning & development support
• Team engagement activities & celebrations
• Growth-oriented work culture ? Growth PathHigh performers can grow into:
• Senior Inside Sales Executive
• Team Lead
• Sales Trainer …within 12–18 months, with increased ownership, leadership opportunities, and strategic responsibilities.

📌 Educational Counselor (Mumbai)
🏢 Raising Superstars
📍 Mumbai

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