31 Oct
|
ZIAN Ventures
|
India
31 Oct
ZIAN Ventures
India
About the Role
We are looking for a driven E-Commerce Operations & Growth Specialist with 2–3 years of experience to take charge of our digital storefronts, marketplace performance, and end-to-end fulfillment workflows. If you have a knack for data-driven optimization, from CRO and inventory forecasting to scaling subscriptions and streamlining logistics, we want you on our team.
Key Responsibilities
• Growth & Storefront CRO: Drive A/B testing, funnel analysis, and checkout optimizations to maximize conversion rates (CVR), average order value (AOV), and customer LTV.
• Marketplace & Inventory Management: Oversee SKU-level tracking, reorder triggers, dead-stock alerts, and marketplace performance (listing rank, reviews, and keyword strategy).
• Campaign & Subscription Execution: Lead high-impact promotional campaigns, flash sales, bundles, seasonal launches, and our upcoming subscription growth initiatives.
• Fulfillment & Operations: Manage 3PL partnerships,
shipping SLAs, carrier escalations, returns SOPs, and post-purchase customer experiences.
• Reporting & Analytics: Deliver monthly storefront performance reports tracking CVR, AOV, funnel metrics, and cart abandonment rates. What We're Looking For
• 2–3 years of hands-on experience managing D2C storefronts and 3P marketplace ecosystems.
• Strong analytical mindset with a proven track record of improving funnel metrics, retention, and customer LTV.
• Familiarity with website building, payment gateways, and OMS/3PL integrations.
• Highly organized, detail-oriented, and capable of handling multiple operational workflows simultaneously.
• A self-starter who thrives in a rapid-paced environment and loves solving logistical and conversion bottlenecks.
📌 E-Commerce Operations (India)
🏢 ZIAN Ventures
📍 India