30 Oct
|
Ab Com Private
|
India
30 Oct
Ab Com Private
India
Key Responsibilities
Manage and maintain solid relationships with existing clients.
Focus on client retention, customer satisfaction, and long-term engagement.
Coordinate with internal teams to ensure timely resolution of client queries and complaints.
Conduct regular client follow-ups and ensure all commitments are fulfilled on time.
Proactively address client concerns and ensure an excellent customer experience.
Coordinate for renewals, repeat orders, and additional client requirements.
Maintain records of client interactions, follow-ups, and pending issues.
Take ownership of client-related issues and ensure timely closure.
Candidate Requirements
Graduate in any discipline.
Minimum 2 years of experience in customer relationship management, client servicing, or coordination.
Excellent communication and interpersonal skills.
Solid coordination, follow-up, and problem-solving abilities.
Valuable knowledge of MS Excel and basic computer applications.
Ability to manage multiple clients and tasks efficiently.
Proactive, responsible, and result-oriented approach.
📌 Customer Relationship Manager Mumbai (India)
🏢 Ab Com Private
📍 India