Location: India Office

Shift Timing: 4:30 PM – 1:00 AM IST (Monday to Friday) 05:00pm to 1:30am (During Daylight Saving)

Experience: 1–2 Years

Role Overview

We are looking for a qualified and organized individual to manage inbound calls as the primary responsibility, along with providing administrative and HR support for our India and US operations.

Key Responsibilities
Handle inbound calls from US employees, clients and other stakeholders.
Respond to inquiries, take messages, route calls and ensure timely follow-ups.
Provide administrative support for day-to-day India and US operations.
Assist with HR activities, onboarding and employee documentation.
Manage emails, scheduling, data entry and record maintenance.

Requirements
1–2 years of experience in administration, customer support, HR support, or a similar role.
Prior experience working in a US-process call center or telemarketing environment is mandatory.
Excellent spoken English and qualified telephone etiquette.




Familiarity with basic administrative tools and employee record management systems.
Comfortable handling frequent inbound calls and working in the India–US shift from 4:30 PM to 1:00 AM IST. Effective November 1, during Daylight Saving Time changes, the shift will be from 5:00 PM to 1:30 AM IST.

Key Competencies
Excellent verbal and written communication.
Professional telephone etiquette and active listening.
Strong customer service and problem-solving skills.
Effective multitasking, time management and organization.
Attention to detail and timely follow-up.
Professionalism, adaptability and confidentiality.

What We Offer
Market-competitive salary commensurate with experience, with annual performance bonuses and hikes.
Comprehensive health insurance and benefits package.
Work in a energetic international environment bridging the best of NYC and Bangalore.
Cab facilities or travel allowances for employees working the evening/night shift.

📌 Us Administrative Support Executive Bengaluru
🏢 King Rose Construction
📍 Bengaluru