Qualification & Experience:

BE with 7 to 10 years of experience

Job Requirements
Lead planning, disposition and control of all customer orders from order entry to delivery
Track all open orders and improve delivery reliability (on‑time delivery) in close collaboration with Supply Chain, Production and Logistics.
Ensure transparent communication with customers and Sales on order status and identify potential delays or bottlenecks at an early stage.
Align with Global Order Management on revenue, delivery performance and problem‑solving
Harmonize and automate Order Management processes in alignment with IT and Global OM
Define and document standard operating procedures and ensure adherence.
Use and further develop the Flender Analytic Cloud (FAC)



for KPIs and decision‑making
Act as key business partner for the SAP S/4HANA transformation in Order-to-Cash
Several years of experience in Order Management / Customer Service / Supply Chain, incl. leadership
Robust expertise in order‑to‑cash processes and delivery performance
Experience with SAP ERP; SAP S/4HANA and BI/analytics tools (e.g. SAC) are a plus
Very valuable English skills and solid stakeholder management
Hands‑on, analytical, and comfortable in an international environment

📌 Senior Engineer /manager Order Management Chennai (India)
🏢 Flender
📍 India