CRM

Job description
Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
Track and control documents to ensure TAT of claims/cards as per SLA.
Feedback from Insurers and Corporates.
Additional revenue opportunities from existing Corporates.
Respond to queries from the employees of the corporate through e-mails.
Maintain weekly reports on claims and queries and the TAT of the same
Escalate issues as per the escalation matrix.
To attend to any other assignments assigned to you from time to time.
Respond to queries from the employees of the corporate over Phone
Maintain weekly reports on claims and queries and the TAT of the same
Escalate issues as per the escalation matrix.




To attend to any other assignments assigned to you from time to time.

Job Types: Full time, Permanent

Pay: ₹1,80,000.00 - ₹3,60,000 per year

Advantages:
Cell phone reimbursement
Provident Fund

Schedule:
Day shift

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:
Cell phone reimbursement
Provident Fund

Education:
Bachelor's (Preferred)

Experience:
total work: 1 year (Preferred)

Location:
Surat, Gujarat (Required)

Willingness to travel:
75% (Preferred)

Work Location: In person

📌 Crm Surat (India)
🏢 MEDI ASSIST INSURANCE TPA PRIVATE
📍 India