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Key Responsibilities
Manage processing of Trade Finance products including:
Letter of Credit (LC) Issuance, Advising, Amendment, Confirmation & Closure
Bank Guarantees (BG) Issuance, Amendment & Invocation
Import & Export Bills Processing
Collection Bills and Documentary Credits
Shipping Guarantees and Trade Loans
Ensure compliance with:
UCP 600
ISBP
URDG
FEMA Guidelines
Internal RBI and Bank Policies
Monitor transaction processing within defined TATs and service levels.
Handle discrepancy management, client queries, exception approvals, and operational risk issues.
Liaise with Business, Relationship Managers, Compliance,



Treasury, and Branches for smooth transaction execution.
Conduct periodic process reviews and implement process improvement initiatives.
Review operational MIS, productivity reports, audit observations, and compliance requirements.
Lead, mentor, and develop team members to achieve operational and service excellence.
Support internal and external audits and ensure closure of observations within timelines.

Eligibility Criteria
Graduate/Postgraduate in Commerce, Finance, Banking, or related field.
6–10 years of experience in Trade Finance Operations.
Solid knowledge of LCs, BGs, Import/Export transactions, SWIFT messages, and trade regulations.
Prior team handling experience preferred.

Key Skills
Trade Finance Operations
Letter of Credit & Bank Guarantee Processing
SWIFT Messaging (MT700, MT707, MT760, MT799, etc.)
FEMA & RBI Guidelines
Risk & Compliance Management
Stakeholder Management
Team Leadership
Process Improvement & Controls
MS Excel & MIS Reporting

📌 Customer Service Officer O Wbg Operations Ops 0469 0631 1063025 Mumbai (India)
🏢 Kotak Mahindra Bank
📍 India