Job Title - Customer Service Representative

Position Details - Employment Type : Full time
Experience : 5+ years of relevant experience in a similar role
Work Mode : Remote
Shift Timing : 7:00 PM - 4:00 AM (Night Shift)
Communication :Solid English proficiency
Preferred Qualities : Positive attitude, reliability, and willingness to learn

What You'll Be Doing - Handle client messages and ensure timely responses.
Coordinate regular follow-ups with clients and internal teams.
Prepare and process invoices with accuracy.
Maintain, organize, and update business data and records.
Generate reports and support management with data tracking.
Assist in day-to-day back-office and administrative operations.
Coordination with International Clients





What You Bring to the Table - Excellent English communication skills.
Knowledge of AI tools for improving productivity.
Basic Excel skills for data management and reporting.
Reliable, proactive, and quick to learn.
Ability to work independently in a remote setup.

What You'll Learn - Exposure to working with international clients across different time zones.
Practical knowledge of back-office operations and administrative workflows.
Experience in data management, reporting, and documentation.
Chance to leverage AI tools to improve productivity and efficiency.
Exposure to international business processes and work from home culture.

📌 Customer Service Representative Ahmedabad
🏢 NYU SOFT SOLUTIONS
📍 Ahmedabad