Job Title: Customer Support Specialist

Location : Ahmedabad, Gota [Onsite/Office] Shift : Night Shift Type : Full time Experience : 1 Year Salary : 25,000 - 40,000 per month Company : Aspire Tech-IT Solution

Job Summary

Key Responsibilities
Manage and supervise customer support operations for US clients
Ensure quick and effective resolution of customer queries and complaints
Monitor team performance, productivity, and service quality
Train, guide, and support customer service executives
Maintain high customer satisfaction and professional communication standards
Prepare reports and track support metrics
Coordinate with internal teams to resolve escalations efficiently

Mandatory Requirements
Minimum 2 years of experience in Customer Support or Team Handling
Excellent verbal and written English communication skills
Experience in US Process is preferred
Solid leadership and problem-solving skills




Comfortable working in Night Shift
Good knowledge of MS Office and reporting tools

Educational Qualification
Any Graduate

Preferred Skills
Experience in international BPO or customer service management
Robust multitasking and team management abilities
Ability to work under pressure and meet targets

Benefits :
Health insurance
Paid sick leave
Paid time off
Growth opportunities opportunities
Stable and skilled work environment

Who Should Apply?
Professionals with leadership and team management skills
Individuals looking for long-term career growth in customer operations

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits :
Adaptable schedule
Health insurance

Work Location: In person

📌 Customer Support Specialist Gota
🏢 Aspire tech IT Solution
📍 Gota