Job Title : Customer Support Executive - International Voice Process Shift : Rotational / Night Shift (International Process)

Job Summary : Key Responsibilities :
Handle inbound and outbound calls with international customers.
Provide accurate information and resolve customer queries in a qualified manner.
Maintain excellent communication and interpersonal skills during interactions.
Ensure customer satisfaction by providing timely and effective solutions.
Document customer interactions and update records in the system.
Follow company policies and quality standards during calls.

Eligibility Criteria :
Undergraduates and Graduates can apply.
Excellent English communication skills (spoken and written).
Strong listening and problem-solving skills.
Comfortable working in night/rotational shifts .
Basic computer knowledge is required.

Preferred Skills :




Prior experience in BPO / Call Center / Customer Support is an advantage.
Ability to handle customer queries calmly and professionally.
Valuable typing and documentation skills.

Salary & Perks :
Competitive salary package.
Performance-based incentives.
Training and growth opportunities opportunities.
Friendly and professional work environment.

How to Apply : Job Types : Full-time, Permanent

Pay: ₹27,482.65 - ₹37,174.39 per month

Benefits :
Food provided
Health insurance

Education :
Higher Secondary(12th Pass) (required)

Experience :
Customer support: 1 year (required)

Work Location: In person

📌 Customer Support Executive International Voice Process Mumbai
🏢 Acaira Technologies Private
📍 Mumbai