Key responsibilities
Log and manage tickets; update FAQs/knowledge base.
Escalate technical or academic issues to the right team and follow up until resolved.
Requirements :
1+ year customer support experience (edtech preferred)
Explicit English, positive phone manner
Job Types : Full-time, Permanent
Pay: ₹19,500.00 - ₹30,000.00 per month
Perks :
Health insurance
Provident Fund
Language :
English (required)
Work Location: In person
📌 Customer Support Representative Noida (India)
🏢 Cerebellum Academy
📍 India
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