About the Company

Bragright Technologies is building Feelin’s, a social platform designed to help people form genuine, safe, and meaningful connections online. The company is focused on creating a human, frictionless experience where users feel heard, respected, and comfortable.

Responsibilities
Support users through chat, email, and telephone interactions with patience and empathy.
Guide new users through onboarding, explain app features, and follow up when assistance is needed.
Help troubleshoot common user concerns and maintain explicit notes on interactions, recurring issues, and user feedback.
Explain community guidelines, privacy, safety practices, and platform policies in easy language.
Identify and flag user discomfort, policy violations, or trust and safety concerns to the appropriate internal team.
Keep users informed about relevant product updates and announcements while maintaining respectful communication.

Requirements




Fluency in English and at least one of Tamil, Kannada, Malayalam, or Telugu.
Strong written and verbal communication with a friendly, patient, and responsible approach.
Prior exposure to customer support, operations, tele-calling, or other user-facing work is helpful.
Ability to handle complaints calmly, exercise sound judgment, and pay close attention to detail.
Basic familiarity with CRM tools, Excel, and common workplace software.
Comfort making calls when required and willingness to learn quickly.
A personal laptop is required for this BYOD internship. A bachelor’s degree is preferred but not mandatory.

This is a 3-month, full time, in-office internship based in Bangalore. The selected intern will receive a monthly stipend of ₹15,000 and contribute directly to a growing community-focused product.

📌 Support Internship Customer Bengaluru
🏢 Important Business
📍 Bengaluru