JLL supports the Whole You, personally and professionally.

Sr Manager - General Accounting

What this job involves : The position demands extensive experience in managing diverse stakeholder relationships while driving value-added discussions through comprehensive process knowledge and business acumen. The individual should demonstrate the ability to challenge existing paradigms and develop innovative solutions, including but not limited to automation initiatives. Additionally, cultivating strategic stakeholder relationships to identify and address operational challenges is essential.

Delivering operational excellence to meet Service Level Agreement requirements is paramount.

The position involves collaborative engagement with business and client teams while assuming comprehensive responsibility for communication and stakeholder engagement during service transitions and account onboarding.

The individual will serve as a change management ambassador, aligning closely with organizational objectives. The role requires driving organizational strategy implementation, establishing robust operational structures, managing workforce planning, enhancing skill development, and defining operational frameworks aligned with the organization's strategic vision.

Maintaining complete compliance with internal and external audit requirements and control frameworks is mandatory.

The position involves providing strategic direction and coaching to operations teams to ensure alignment with organizational goals and consistent delivery of commitments.

Proactive communication of success stories and achievements to senior leadership is expected.

The role requires fostering a culture of proactive ownership within the team,



embracing a "First Time Right" methodology to ensure seamless business-as-usual operations while championing change initiatives through both tactical and strategic approaches.

Maintaining attrition rates below industry benchmarks while actively participating in recruitment and talent acquisition activities is essential.

The individual will mentor operations teams in process improvement implementation while serving as an exemplary leader, demonstrating frontline leadership when circumstances require.

Sounds like you? To apply, you need to have : Employee Specifications

University Graduate/Postgraduate in Finance or Qualified Accountant in Accountancy/Commerce, with 15+ years of relevant professional experience, including approximately 10 years in managing substantial teams

Demonstrated team leadership and personnel management capabilities, with the ability to oversee large and diverse Finance & Accounting teams

Established client management expertise with the ability to build impactful customer relationships and foster collaborative behavior across multiple organizational hierarchies among internal and external stakeholders

Comprehensive understanding of business processes and offshore business environments, with requisite prior experience in organizational transitions

Demonstrated flexibility and capacity to perform effectively under pressure, multitask efficiently, and prioritize responsibilities strategically

Exceptional communication skills with cultural awareness across diverse geographical regions





Proven ability to coach, mentor, and develop talent, including the capacity to conduct challenging conversations when necessary

Six Sigma Green Belt certification (preferred)

Demonstrated capability to identify opportunities and drive continuous improvements to successful completion with self-directed initiative

Strategic thinking, analytical acumen, and innovative mindset with a solution-oriented approach

Ability to anticipate risks, demonstrate proactive and predictive capabilities while developing comprehensive risk mitigation strategies

Performance Objectives

Ensure established KPIs are consistently met or exceeded on a monthly basis

Operate within defined procedural frameworks under appropriate supervisory guidance

Identify core issues and relevant factors in routine situations, utilizing analytical tools and data-driven insights to formulate sound decisions and presentations

Maintain attrition rates below industry benchmarks

Develop and implement succession planning strategies for critical personnel

Communicate with clarity, confidence, and precision to internal and external stakeholders while adopting their perspectives and maintaining a solution-focused methodology

Demonstrate resilience under pressure while effectively managing stringent deadlines and elevated performance expectations

Maintain a stakeholder-centered and process-driven approach

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Keep your ambitions in sight and imagine where JLL can take you...

Personalized advantages that support person

📌 Sr. Manager - General Accounting (Gurugram)
🏢 JLL
📍 Gurugram