Date Posted : 2025-12-01 Country : India Location : No.92 Jigani Industrial Area II, Jigani Village, Aneka,Karnataka, BANGALORE -560 105, India Job Title: Manager - Supplier Quality (Electrical)

Location :Bangalore

Job Summary

The Manager - Supplier Quality is responsible for leading supplier quality assurance initiatives, with a strong focus on EMS (Electronics Manufacturing Services), PCBA quality, Electromechanical components and supplier development. The role ensures all sourced and developed components comply with engineering specifications, reliability requirements, and quality standards.

This position requires deep expertise in electrical and electronic systems, supplier qualification, EMS quality processes, and strong leadership to drive continuous improvement across the supply base.

On a typical day you will : Supplier Quality Management

- Develop and implement supplier quality strategies aligned with organizational and customer expectations.
- Lead supplier audits, assessments, and qualification ( EMS QMS audits).
- Establish and maintain quality agreements, standards, and expectations with suppliers.
- Monitor supplier performance using KPIs such as PPM, OTD (On-Time Delivery), and supplier scorecards.

Current Product Development (NPD) & Qualification

- Lead electrical components and PCBA development through:

- APQP (Advanced Product Quality Planning)

- PPAP (Production Part Approval Process)

- FAI (First Article Inspection)

- Ensure compliance with DFx methodologies (DFM, DFA, DFT, DMEA, PFMEA, DFSS) .

- Lead electrical components and PCBA Test plan preparation and finalization, Support for component qualification, validation, and reliability testing and review qualification test results and provide feedback and clearance and work for addressing the gaps and lead for closures.





Supplier Development & Improvement

- Drive supplier capability improvement and development programs .
- Responsible for conducting Supplier Part & Process qualification through QMS and PPAP process with help of APQP Tools
- Train suppliers in quality systems, process control, and compliance requirements.
- Lead continuous improvement initiatives using Lean, Six Sigma, and Operational Excellence tools.
- Perform root cause analysis (RCA) and ensure effective corrective and preventive actions (CAPA) closure.
- To Co-ordinate with Part Development Team & Engg Team and Supporting Internal Customers like Electrical Assembly Line.

EMS & PCBA Quality Assurance

- Ensure compliance with EMS manufacturing processes, PCBA standards, and inspection criteria.
- Oversee process qualification, PCB/PCBA/component qualification, and reliability validation.
- Evaluate supplier processes for manufacturing robustness and defect prevention.
- Define and validate test methods, qualification plans, and validation protocols.
- Conduct Measurement System Analysis (MSA) for testing systems, fixtures, and measurement equipment.
- Ensure proper implementation of SPC, process controls, and quality plans

Cross-functional Collaboration (New Programs )

- Work closely with Engineering, Procurement, Manufacturing, Suppliers and Program teams to meet project timelines.
- Support PPAP approvals, supplier readiness,



and product launches.
- Ensure alignment of supplier capabilities with design and process requirements.

Failure Analysis & Continual Improvement -Product Improvement (PIC)

- Customer Complaints Analysis (FTB), Corrective Actions and drive improvements with Proper RRCA/DIVE approach
- Responsible for the Quick Response to the Customer Quality Complaints by Containment action and permanent action at supplier
- Responsible for Review and approve Warranty Claims (AMT) and resolution support to external customers
- Co-ordinate with Cross Functional Team (CFT) for the unresolved quality issues, customer concerns and drive quick resolutions
- Plan and execute final shipment audit (outgoing product audits) to ensure defect free shipments to customers.
- Responsible to manage and control the imported parts quality by working closely with overseas suppliers (China, Spain, Germany)
- Quality Clinic Management (Part analysis centre) - Managing Quality clinic activities for customer (field) return materials, process line rejections using QCPC approach and drive for Parts disposals,
- Drive for electromechanical and PCBA components / parts and sub systems reliability improvement through Sourcing and NPD / Engineering support.
- Part of CFT in new projects (NPD) by Coordinating with LDC & FOD Team for current product challenges
- Monitor and drive supplier performance improvement to meet business KPIs
- Defect or Concern Analysis & Quality Judgment of Defective Parts or Process

Data Analysis & Problem Solving

- Analyse quality data to identify trends and risks.
- 8D, FTA (Fault Tree Analysis), DOE (Design of Experiments), DIVE / 5 Why
- Drive defect reduction and reliability improvement in

📌 Manager -supplier Quality (Bengaluru)
🏢 Otis
📍 Bengaluru