Overview :

- Location: Hyderabad, India
- Salary: N/A

About Us : Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.

- Job ID
- 2602206
- Category
- Marketing
- Date posted
- 08/05/2026

Role Title: 2602206 AVP, Growth Surveillance (L10)

Organizational Overview :The Performance Marketing Team is the engine behind business growth as it handles the majority of marketing activities. This includes targeting the right audience through campaigns, distributing content via channel marketing, conducting a thorough analysis of campaign launches and budgets, and also ensuring compliance via surveillance and governance all to maximize results and maintain a competitive edge. Together this team drives ROI and elevates Synchrony's brand presence in a dynamic market.

Role Summary/Purpose : Reporting to the VP, Growth Surveillance Manager, this role will help lead key process surveillance activities ensuring alignment with the Enterprise Surveillance Standards. The role partners with Process Surveillance leadership to design and execute control testing, provide QA through peer/tollgate reviews, and drive timely resolution of issues and emerging risks. Additionally, the role leads SIAM/role profile governance for Growth, ing transparent decision criteria and risk-based challenge to ensure consistent, controlled, and well-documented access/role profile decisions.

Key Responsibilities :





- Support the Annual Plan and Quarterly Refresh processes by ensuring WMS artifacts and supporting documentation are complete, accurate, and aligned to Enterprise Surveillance Standards.
- Partner with Process Surveillance VPs to design and implement new control testing, including drafting Test of Design documentation, and overseeing development and execution of Control CTC testing to ensure key risks are identified and mitigated.
- Provide oversight and leadership for complex testing reviews; proactively coach and support team members to ensure quality standards, deliverables, and timelines are consistently met.
- Build and maintain strong stakeholder relationships across Growth; communicate review status, escalate obstacles, and facilitate timely resolution of issues and emerging risks.
- Execute peer and tollgate reviews of testing work products, providing constructive feedback and ensuring adherence to testing methodology and documentation standards; serve as acting leader in the manager’s absence as assigned.
- Coordinate with Growth Surveillance Leaders to plan and deliver strategic initiatives, including process improvements and implementation of new or enhanced surveillance/testing approaches.
- Perform other duties and special projects as assigned. Specifically, the execution of testing, as the schedule dictates.

Required Skills/Knowledge :





- Bachelor's degree with minimum 4+ years in Financial Services industry specializing in reporting, governance, risk management, audit, compliance, or Growth experience; or in lieu of a degree 6+ years in Financial Services industry specializing in reporting, governance, risk management, audit, compliance, or Growth experience.
- Minimum 2+ years of Audit, Testing, Surveillance
- Minimum 3+ years in consumer banking laws and regulations
- Effective written and verbal communication skills Experience
- ing analytical skills and attention to detail
- Proven ability to work independently and meet deadlines
- Deep knowledge of Synchrony Platforms and Systems

Desired Skills/Knowledge :

- Minimum 5+ years of Audit, Testing, Surveillance
- Knowledge of process and systems related to Growth and/or Supplier Management
- Solid experience with process maps, CTCs, CTQs, Process Universe, risk and control analysis and documentation, and other key governance elements.
- Deep knowledge of Synchrony Platforms and Systems
- Effective written and verbal communication skills Experience
- ing analytical skills and attention to detail
- Proven ability to work independently and meet deadlines
- Demonstrated ability to communicate effectively with various levels of stakeholders

Eligibility Criteria :

- Bachelor's degree with minimum 4+ years in Financial Services industry, or in lieu of a degree 6+ years in Financial Services industry
- Minimum 2+ years of Audit, Testing, Surveillance
- Minimum 3+ years in consumer banking laws and regulations

Work Timing :3:30 PM - 9:00 PM IST**

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern

📌 Avp, Growth Surveillance (Hyderabad)
🏢 Synchrony
📍 Hyderabad