JLL supports the Whole You, personally and professionally.

Team Lead, Digital Marketing

B5

About the role

Responsibilities : Strategic & Accountability

Plan, coordinate, and oversee digital campaigns across social media, owned, and earned channels.

Ensure all communication and creative outputs reflect the brand’s identity, tone, and positioning.

Represent the team in discussions, proactively identifying opportunities to expand scope and add value.

Present campaign insights, reporting, and strategic recommendations to senior stakeholders.

Lead cross-functional initiatives across creative, analytics, and marketing teams to ensure operational excellence.

Maintain clear documentation, reporting standards, and governance protocols for campaign/content creation activities.

Supervision

As the lead of social media will managing daily operations and workload distribution and timely delivery

Represent the team in meetings and cross-departmental discussions when required.

Ensure effective delegation and cross-training within the team to enable bandwidth for key initiatives - only when required

Foster a culture of ownership, learning, inclusiveness, and high performance.

Organize knowledge-sharing sessions, team trainings, and capability-building workshops.

Model strong communication etiquette, professionalism, and team culture.

Promote clarity, transparency, and collaboration while constructively addressing team dynamics challenges.

Operational Excellence

Follow and oversee daily operations, workflow optimization, and adherence to process standards (Workfront, Prohance, internal trackers).

Support in monitoring operational metrics such as productivity, production availability, and overall efficiency, ensuring the team meets and exceeds targets.





Lead process improvement and automation initiatives using AI tools and other technologies.

Support, create and maintain end-to-end project tracking, dashboards, and operational performance reports.

Drive coordination between internal teams (design, content,etc.) for timely output and quality assurance.

Ensure compliance with all internal governance, office policies, and data management standards.

Support in managing intake and delivery digital projects, ensuring timely and quality delivery.

Client & Stakeholder Management

Act as the primary contact for high-priority clients, handling communications, escalations, and strategic discussions with mínimal oversight.

Lead project reviews and brainstorming sessions with internal and external stakeholders.

Develop and present data-driven strategies to improve client performance and satisfaction.

Identify opportunities to expand service scope and strengthen business relationships.

Support the Manager in developing new marketing offerings and thought leadership initiatives.

Represent the team at internal events, showcasing expertise and building team visibility when needed

Requirements : 8+ years of progressive experience in digital marketing, campaign management, or creative operations.

Strong understanding of marketing strategy, omnichannel campaign design, and cross-team coordination.

Deep knowledge of content production, platform management, and digital performance optimization.





Excellent communication skills with experience managing stakeholders, vendors, and internal partners.

Proven ability to mentor junior team members and maintain high team morale.

Demonstrated experience balancing strategic leadership and day-to-day execution.

Core Competencies

Strategic and creative mindset with operational discipline.

Solid leadership, problem-solving, and decision-making skills.

High emotional intelligence and stakeholder management ability.

Strong communication and presentation skills with executive presence.

Adaptable, proactive, and solution-oriented in a dynamic environment.

Results-driven, team-oriented, and detail-focused.

Success Metrics

Achievement of own operational productivity and efficiency targets

Measurable improvement in campaign delivery and stakeholder satisfaction.

Successful leadership of high-impact, cross-functional initiatives.

Timely, high-quality execution of digital marketing campaigns and content initiatives.

Team satisfaction and professional development outcomes through mentorship and training.

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive perks package that prioritizes mental, physical and emotional health.

About JLL

- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corpor

📌 Team Lead, Digital Marketing (Gurugram)
🏢 JLL
📍 Gurugram