Job Title : Telesales Executive & Admission Counsellor

Department : Sales & Admissions Company : The Novello Globe Hotels and Resorts Industry : Hospitality / Education (Hotel Management)

Location : 6no puliya ring rd, Dehardun

Salary : 12,000 - 14000/month

Job Summary

The Telle Executive & Admission Counsellor is responsible for generating leads, promoting hotel services or hospitality programs, and converting inquiries into confirmed bookings or admissions. The role requires solid communication skills, target orientation, and the ability to counsel clients or students professionally.

Key Responsibilities Tele-Sales & Lead Generation

- Make outbound calls to prospective students, parents, corporate clients, and travel agents.
- Promote hotel room packages, banquet services, or hospitality courses/programs.
- Follow up on inquiries and convert leads into bookings or admissions.
- Maintain and update CRM/database regularly.

Admission Counseling

- Guide students and parents regarding hotel management courses, eligibility, career opportunities, and fee structures.
- Explain admission procedures and documentation requirements.
- Achieve monthly enrollment/admission targets.

Customer & Student Relationship Management





- Build long-term relationships with corporate clients and prospective students.
- Handle queries and complaints professionally.
- Ensure excellent customer service and counseling experience.

Administrative & Reporting

- Maintain call records, admission data, and sales reports.
- Coordinate with reservations, academic, and finance departments.
- Participate in promotional campaigns, seminars, and career fairs.

Qualifications & Skills

- Bachelor’s degree in Hospitality, Marketing, Business Administration, or related field.
- 6- 1 years experience in tellecaller, hotel reservations, or admission counseling.
- Strong communication and persuasion skills.
- Target-driven and self-motivated.
- Good follow-up and organizational skills.
- Basic computer knowledge (CRM/PMS systems preferred).

Key Competencies

- Sales & Negotiation Skills
- Counseling & Communication Skills
- Target Orientation
- Customer Service Excellence
- Time Management
- Relationship Building

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Tele Caller Executive (Dehradun)
🏢 Novello Globe Hotel E Resorts
📍 Dehradun