Job Title : Documentation Executive (Study Abroad Admissions / Visa )

Company : Medcity International Overseas Corporation

Industry : Study Abroad

Job Location : Kochi

Job Type : Full Time, In office

Key areas of responsibility

Admission Documentation :

- Maintain up-to-date knowledge of admissions timelines, criteria, and program offerings across countries such as the USA, UK, Canada, Australia, and Europe.

Documentation and Compliance

- Ensure confidentiality and compliance with data protection laws and institutional policies.

Visa Processing :

- Review and verify all visa-related documentation for accuracy and compliance with immigration guidelines.
- Keep current with changes in visa regulations and immigration policies.

Customer Service and Relationship Management :

- Build and maintain strong relationships with students and their families by providing accurate, timely support.
- Conduct informational sessions, webinars, and workshops on study abroad opportunities and visa processes.
- Collaborate with internal departments, university partners, and external vendors (e.g., translation agencies, financial consultants).

Visa Targets

- Having the best knowledge of all study abroad destinations, programs, eligibility requirements, culture, rules and regulations of various countries, etc. can help in achieving goals easily.

Calls & Follow-ups

- Follow-ups on a timely basis for the assigned files to make the results better and have strong relationships.

Record Keeping & Report

- Prepare daily, weekly,



monthly reports and update the sheet regularly
- Keep a record of information, client data, course details, fee structure, website information (bookmarks), etc for timely references

Research & Update Knowledge

- It is important to stay updated with the latest trends and challenges, intakes opened/closed, new services and offers, etc.
- Learn about the study abroad industry, competitors, market, business updates and strategies that fit better towards your goals

Participation & Support

- Participate in all major events hosted or initiated by the respective branch. This can be related to a Webinar, In-house Expo, Seminar, Delegate Meeting, Training Session, Discussions etc.

Team / Branch Meetings

- Daily, Weekly, and Monthly meetings will be happening at regular intervals. Always be prepared to discuss the status of the work, plans, and initiatives.

Qualifications and Skills :

- Bachelor’s degree (preferably in Education, International Relations, or a related field).
- 2-5 years of experience in study abroad documentation admissions, or visa processing.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in MS Office and CRM software.
- Ability to multitask and handle pressure during peak admission seasons.

Salary : Based on Experience & Interview Assessment

Experience :

- Study Abroad Documentation : 1 year (preferred)

Work Location: In person

📌 Documentation Executive (Admission / Visa) (Kochi)
🏢 Medcity Study Abroad
📍 Kochi