Service
Operations
Human Resource Responsibilities
Financial Responsibilities
Position Director of Housekeeping

Operations

Financial Responsibilities

Ensure that guests benefit from a flawless cleaning product and that the services offered by housekeeping staff are provided in a timely manner

- Ensure that all quality standards are adhered to and that policies and procedures are consistently implemented
- Conduct quality control audits in all areas of the hotel under its responsibility and share the results with the team, including superiors.
- Work with the hotel's Technical Department to keep areas to the highest standards and help plan periodic property maintenance followed by spring cleaning.
- Manage all external contractors related to their department by ensuring they comply with all hotel policies
- Supervise laundry and uniform, floral and decoration service operations
- Perform related tasks and assigned special projects, including task management

Lead and guide Housekeeping team to provide best service to all team members
Transfer of knowledge and responsibility to other team members to improve the team experience, and create a shadow cabinet.

Plan for future staffing needs, conducting recruitment in line with company guidelines




Conduct training needs analysis of Housekeeping staff and ensure training programmers are designed and implemented to meet these needs
Conduct probation and annual appraisals in line with company guidelines
Coach, counsel and discipline staff to enhance performance
Establish a productive work schedule in line with local labor law

Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
Ensure all OH&S; legislation, policies and procedures are adhered to
Be familiar with property safety, first aid and fire and emergency procedures
Ensure that employees aware of all fire and evacuation procedures as well as healt and safety requirements.

Position Director of Housekeeping

LANGUAGES

Oral and written fluency in English Local language Other languages

TRAINING

Degree in Hotel Management
Good Housekeeping knowledge

WORK EXPERIENCE

- At least 2 years’ experience in a similar position
- 10 or more years’ experience

Valuable knowledge of Housekeeping Operations

Must be able to lead and manage a team and have previous experience of doing so
Knowledge of Opera Property Management System would be desirable
Must be proficient in Microsoft Office

📌 Housekeeping Coordinator (1 year relevant experience required) (Jaipur)
🏢 AccorHotel
📍 Jaipur