CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, messaging services, and eCargo solutions. These include applications to meet customs and security requirements, quality optimization as well as e-freight and mobility needs. The products and services are well known under the Cargospot and Traxon brands.

The company serves over 200 airlines and GSAs and links these with some 3,000 forwarders and GHAs worldwide. CHAMP's solutions help its customers and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

We are currently looking for a Business Analyst to join our team.

To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development.
Fully document functional and technical solutions, obtain customer / stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase.
Define the test cases and provide BA acceptance for developments and fixes done by development team.
Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site.
Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.
Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections.
Build and maintain test libraries to support manual and automated regression testing.

Knowledge of air cargo business and operational processes is considered an advantage
Excellent written and oral communications skills in English




Knowledge of relational and non-relational databases and reporting applications
Knowledge of all common PC software
Knowledge in user experience (UX)
Knowledge of integration testing of APIs using tools like Swagger, Postman.
Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves
Experience in using any wire framing tools such as Invision, Marvel, Proto.Knowledge and experience in Agile software development, Scrum methodology and user story creation.

Education and Experience:

- Bachelor's Degree in Information Technology, Business Management
- Has sound experience in functional analysis and support of systems
- 2 to 3 years of experience working as Business Analyst.

Employment is subject to satisfactory reference and background checks, where applicable and permitted by local law.

Security : the successful candidate will have to comply with CHAMP Security Requirements (including but not limited to CHAMP's IT Security Policies, especially the ISMS Policy and the Acceptable Use Policy, mandatory courses, confidentiality and data protection, use of company assets, and incident reporting).

All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).

📌 Business Analyst - English Speaker (India)
🏢 CHAMP Cargosystems
📍 India