Description We are seeking a motivated Customer Service Executive to join our team in India. The ideal candidate will provide exceptional service to our customers, ensuring their inquiries are handled efficiently and effectively.
Responsibilities
Assist customers with inquiries and provide information about products and services.
Resolve customer complaints and issues in a professional manner.
Maintain records of customer interactions and transactions.
Provide feedback on the efficiency of the customer service process.
Collaborate with team members to improve customer service experience.
Skills and Qualifications
Excellent communication and interpersonal skills.
Ability to handle difficult situations and resolve conflicts.
Proficiency in using customer service software and tools.
Basic understanding of customer service principles and practices.
Solid problem-solving skills and attention to detail.
📌 Customer Service Manager / Customer Experience (Gurugram)
🏢 Customer of foundit
📍 Gurugram
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