Customer Service Associate

Starts Immediately
Experience

As a Customer Service Associate at Mudita, you'll help customers get clear, timely answers and build positive relationships through thoughtful, reliable support. You'll communicate in spoken English and work with colleagues to resolve questions and keep each interaction moving forward.
Respond to customer questions by phone and through other available support channels, using transparent, courteous spoken English.
Investigate common issues using available information and internal guidance, and involve the appropriate colleague when further help is needed.
Share recurring questions and customer feedback with the team to help improve support practices. Client Relationship Customer Support English Proficiency (Spoken)
have minimum 1 years of experience
Probation: Duration:
Salary during probation:
After probation:
Hiring since January 2023
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📌 Immediate start Customer service assistant (Mumbai)
🏢 Mudita
📍 Mumbai