Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.
Shifts : 7:00 PM IST- 4:00 AM IST

14,000+ engaged teammates globally with operations in 25 countries across the globe.

- 23 on Forbes Best Employers for Women in IT- 2023
- $We are not just a tech company; We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

In addition to performing a subset of analyst responsibilities — operating vulnerability management tooling, validating exposures, and overseeing agentic remediation workflows — the Lead is accountable for the quality, consistency, and continuous improvement of Insight’s CTEM & CPEN service. As the program evolves, the Lead refines roles, processes, automation, and client deliverables based on operational learnings, ensuring the service scales and matures while sustaining high client satisfaction and SLA performance.

Mentor and develop analysts through coaching, quality reviews, and performance feedback in partnership with management.
Serve as the primary escalation point for complex findings, contested risk acceptances, and client concerns.
Monitor delivery quality and SLA adherence across the client portfolio and report status to practice leadership.
Perform analyst-level work as needed — operate Qualys and related tooling, validate high-risk exposures, and drive prioritization on the most critical or sensitive engagements.




Tune detection content and automation including prioritization logic, orchestration playbooks, and agentic decision frameworks.
Define and track service KPIs identify efficiency and maturity opportunities, and lead their implementation.
Represent the service in exposure reviews, QBRs, and escalations communicating risk posture and remediation strategy to technical and executive stakeholders.
9-12+ years in vulnerability management, security operations, penetration testing, or related cybersecurity disciplines, including 1–2+ years of team lead, mentorship, or people-management responsibility.

- Demonstrated experience designing or refining vulnerability/exposure management processes, SLAs, and runbooks.
- Strong command of CTEM frameworks, risk-based prioritization (CVSS/EPSS/asset criticality), and the end-to-end remediation lifecycle.
- Experience overseeing security automation/orchestration; familiarity with agentic or AI-assisted security operations is a strong plus.
- Proven client-facing delivery experience in an MSSP/MXDR or consulting environment.

Bachelor’s degree in a related field or equivalent experience.
Experience with continuous/automated penetration testing platforms (NodeZero, Pentera, Cymulate) and adversary emulation.




Scripting and automation proficiency (Python, PowerShell, KQL) and ServiceNow workflow design.
Prior experience standing up or maturing a managed security service offering.

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Medical Insurance
Career development: Learning Platform and Certificate Reimbursement
Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Today's talent leads tomorrow's success. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

📌 ServiceNow Technology Architect (Bengaluru)
🏢 Insight
📍 Bengaluru