- Handle incoming and outgoing customer calls professionally.
- Assist customers with their queries, complaints, and service-related issues.
- Provide accurate information about products, services, and company policies.
- Resolve customer concerns within the defined turnaround time (TAT).
- Maintain high customer satisfaction through effective communication.
- Follow call-handling procedures and quality standards.
- Maintain proper records of customer interactions in the CRM system.
- Escalate complex issues to the concerned department whenever required.
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Support Executive (CSE) voice process (Gurugram)
🏢 jobmatchmaker consultancy
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.