Subject Matter Expert (Support&Ops) (India)

Subject Matter Expert (Support&Ops) (India)

31 Oct
|
HCLTech
|
India

31 Oct

HCLTech

India

Job Summary

Workspace ONE Administrator / Mobility Engineer (BP Account)

Role Summary
Manage and support VMware Workspace ONE UEM for BP's enterprise mobility environment, ensuring secure device management, application deployment, compliance, and end-user support.

Key Responsibilities

- Administer and maintain VMware Workspace ONE UEM and Workspace ONE Access.
- Manage device lifecycle for Windows, macOS, iOS/iPadOS, and Android devices (Corporate & BYOD).
- Configure profiles, compliance policies, device restrictions, certificates, and SSO settings.
- Deploy and manage enterprise applications across desktop and mobile platforms.
- Troubleshoot device enrollment, compliance, and application deployment issues.
- Integrate Workspace ONE with Active Directory, Azure AD/Entra ID, and PKI infrastructure.
- Support OS upgrades, patch management, and security policy implementation.
- Create SOPs, KB articles, and operational documentation.
- Work closely with stakeholders, service delivery teams, and support groups.
- Participate in Incident, Problem, Change, and Service Request Management.

Required Skills

- VMware Workspace ONE UEM Administration
- Workspace ONE Access
- MDM & MAM
- Azure AD / Entra ID and Active Directory
- PKI / Certificates
- PowerShell Scripting
- Troubleshooting Windows, macOS, iOS, and Android devices
- Windows Autopilot and Microsoft Intune (Preferred)

Experience

- 3+ years of experience in Enterprise Mobility/UEM.
- Hands-on experience with Workspace ONE administration.
- Experience supporting large enterprise environments.

BP Workplace Exposure

- Managing large-scale corporate and BYOD device fleets.
- Application deployment and compliance enforcement.
- Device enrollment troubleshooting and mobility support.
- Security policy implementation and audit compliance support.

Key Responsibilities





Workspace ONE Administrator / Mobility Engineer (BP Account)

Role Summary
Manage and support VMware Workspace ONE UEM for BP's enterprise mobility environment, ensuring secure device management, application deployment, compliance, and end-user support.

Key Responsibilities

- Administer and maintain VMware Workspace ONE UEM and Workspace ONE Access.
- Manage device lifecycle for Windows, macOS, iOS/iPadOS, and Android devices (Corporate & BYOD).
- Configure profiles, compliance policies, device restrictions, certificates, and SSO settings.
- Deploy and manage enterprise applications across desktop and mobile platforms.
- Troubleshoot device enrollment, compliance, and application deployment issues.
- Integrate Workspace ONE with Active Directory, Azure AD/Entra ID, and PKI infrastructure.
- Support OS upgrades, patch management, and security policy implementation.
- Create SOPs, KB articles, and operational documentation.
- Work closely with stakeholders, service delivery teams, and support groups.
- Participate in Incident, Problem, Change, and Service Request Management.

Required Skills

- VMware Workspace ONE UEM Administration
- Workspace ONE Access
- MDM & MAM
- Azure AD / Entra ID and Active Directory
- PKI / Certificates
- PowerShell Scripting
- Troubleshooting Windows, macOS, iOS, and Android devices
- Windows Autopilot and Microsoft Intune (Preferred)

Experience

- 3+ years of experience in Enterprise Mobility/UEM.
- Hands-on experience with Workspace ONE administration.
- Experience supporting large enterprise environments.

BP Environment Exposure

- Managing large-scale corporate and BYOD device fleets.
- Application deployment and compliance enforcement.
- Device enrollment troubleshooting and mobility support.
- Security policy implementation and audit compliance support.

Skill Requirements

Must Have Skill

AirWatch Mobile Device Management,VMware Workspace ONE

Good to Have Skill

Other Requirements

📌 Subject Matter Expert (Support&Ops) (India)
🏢 HCLTech
📍 India

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