Customer Support Representative (Kondapur)

Customer Support Representative (Kondapur)

31 Oct
|
MERKEN LAUREL
|
Kondapur

31 Oct

MERKEN LAUREL

Kondapur

Job Description: E-commerce Operations Executive

Key Responsibilities:

- Order confirmation and COD verification.

- Abandoned cart recovery through calls and WhatsApp.

- Delhivery shipment tracking and delivery follow-ups.

- Remittance tracking and payment updation.

- Maintaining order, delivery, and payment records in Excel/Google Sheets.

Required Skills:

- Must be fluent in Hindi and English.

- Valuable communication and customer-handling skills.

- Basic knowledge of Excel/Google Sheets.

Training: Initial one-week training will be provided by our team.

Main Goal: Increase order conversions, reduce RTOs, improve successful deliveries, and ensure accurate remittance records.

Pay: ₹12,000.00 - ₹20,000.00 per month

Education:

- Higher Secondary(12th Pass) (Preferred)

Work Location: Hybrid remote in Kondapur, Hyderabad, Telangana

📌 Customer Support Representative (Kondapur)
🏢 MERKEN LAUREL
📍 Kondapur

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