Team Leader/Supervisor (Kochi)

Team Leader/Supervisor (Kochi)

31 Oct
|
Cochin Consulting Syndicate
|
Kochi

31 Oct

Cochin Consulting Syndicate

Kochi

Lead and develop a team of direct-sales representatives to achieve loan disbursement, revenue, and customer-acquisition targets. The Team Leader oversees day-to-day sales activity, supports the team in converting qualified prospects, and ensures all lending sales follow company policies, regulatory requirements, and responsible-lending standards.

Key responsibilities

- Set individual and team sales targets, plans, and activity expectations.
- Lead, coach, and motivate sales representatives to meet targets for loan applications, approvals, and disbursements.
- Monitor sales pipelines, lead follow-up, conversion rates, and team performance; provide regular reports and forecasts.
- Support the team in prospecting, negotiations, and closing.
- Build relationships with prospective and existing customers, referral partners, and other relevant stakeholders.
- Ensure loan products are presented accurately, including eligibility criteria, rates, fees,



repayment terms, and associated risks.
- Review application quality and promote complete, accurate documentation and timely submission.
- Work closely with credit, operations, compliance, and customer-service teams to resolve application issues and improve turnaround times.
- Ensure the team complies with internal procedures, applicable regulations, data-protection requirements, and responsible-sales practices.
- Identify training needs, onboard recent team members, and provide ongoing coaching and performance feedback.
- Escalate customer complaints, conduct concerns, and potential policy breaches promptly.

Pay: ₹18,500.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Team Leader/Supervisor (Kochi)
🏢 Cochin Consulting Syndicate
📍 Kochi

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