31 Oct
|
Holistic Dietetic Therapy
|
Malad
31 Oct
Holistic Dietetic Therapy
Malad
Key Responsibilities
- Lead Calling & Client Communication: Connect with incoming leads, understand their requirements, and explain our diet and nutrition services clearly and confidently.
- Understanding Health Concerns: Basic understanding of common health concerns related to weight management, digestion, lifestyle, and metabolic health to communicate effectively with prospective clients.
- Health & Nutrition Education: Explain the importance of balanced nutrition, healthy eating habits, and personalized diet planning in simple, easy-to-understand language.
- Sales & Conversion: Convert qualified leads into paying clients by understanding their needs, addressing their queries, and explaining the value of our services.
- Client Need Assessment: Ask relevant questions about clients’ health goals, lifestyle, dietary preferences, and concerns to help identify the most suitable company service.
- Objection Handling: Address questions about pricing, service benefits, program structure, and client expectations professionally.
- Follow-ups & Lead Management: Maintain regular follow-ups with interested leads and update call outcomes, lead status, and client information in the CRM or designated tracking system.
- Coordination with the Dietitian Team: Coordinate with dietitians for queries requiring professional nutritional assessment or guidance beyond the sales executive’s scope.
- Target Achievement: Work towards assigned calling, conversion, revenue, and follow-up targets while maintaining a positive client experience.
- Ethical Communication: Provide accurate information about company services without making unsupported medical claims, promising guaranteed results,
or offering medical advice beyond one’s qualifications.
Educational Qualifications
Candidates with any of the following educational backgrounds are preferred:
- B.Sc. / M.Sc. in Biological Sciences
- B.Sc. / M.Sc. in Nutrition, Food Science, or Dietetics
Required Skills & Competencies
- Good understanding of human biology, basic anatomy and physiology, health concerns, and nutrition fundamentals.
- Excellent verbal communication and active listening skills.
- Ability to explain health and nutrition concepts in simple, client-friendly language.
- Strong sales, persuasion, negotiation, and lead-conversion skills.
- Confidence in handling inbound calls and conducting follow-ups.
- Empathy, patience, and a client-focused approach.
- Ability to understand client requirements and communicate the advantages of personalized nutrition services.
- Comfortable working with sales targets, CRM tools, and call tracking systems.
- Willingness to learn about the company’s programs, services, and health-related offerings.
Preferred Experience
- Experience in healthcare sales, nutrition sales, wellness consulting, customer counselling, or tele calling.
- Experience handling inbound leads and converting enquiries into customers.
- Familiarity with weight management and common lifestyle-related health concerns.
Key Performance Indicators (KPIs)
- Lead-to-client conversion rate.
- Number of qualified leads contacted and followed up with.
- Monthly sales and revenue targets achieved.
- Quality and consistency of follow-ups.
- Accuracy of lead records and CRM updates.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Sales Executive- Health & Wellness (Malad)
🏢 Holistic Dietetic Therapy
📍 Malad