Job Title: Email Support Executive

Location: Mumbai
Experience: 1–3 Years

Job Description:
We are looking for an Email Support Executive to handle customer queries through email in a timely and professional manner. The role involves responding to customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.

Skills Required:

- Good written communication skills in English
- Basic computer knowledge and email etiquette
- Customer-focused approach
- Ability to work independently and meet timelines

Key Responsibilities:

- Respond to customer emails promptly and accurately
- Resolve customer issues and provide appropriate solutions
- Maintain records of customer interactions
- Coordinate with internal teams for query resolution
- Follow company guidelines and service standards

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

Perks:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Experience:

- Customer support: 1 year (Preferred)

Language:

- English (Required)

Location:

- Mumbai, Maharashtra (Preferred)

Work Location: In person

📌 Email Support Executive (Mumbai)
🏢 Sky Sea Consulting
📍 Mumbai